Heavy-duty repair shops
Teams that need open service orders, technician work, parts, invoice readiness, and reports to stay connected.
Founding Shop Program
The Founding Shop Program is a guided pilot for heavy-duty, trailer, fleet, mobile diesel, and parts-heavy repair teams that want service orders, technician time, parts handoff, invoice readiness, and reporting tied together.
Guided workflow-fit call before rollout
One real service, parts, labor, or invoice workflow
Weekly check-in on billing and visibility blockers
Who should apply
Teams that need open service orders, technician work, parts, invoice readiness, and reports to stay connected.
Shops with recurring unit history, parts handoff, and manager review before billing.
Field-service teams that need cleaner handoff from active work to office review.
Pilot flow
The goal is to learn whether Shop Command fits the way your service desk, technicians, parts counter, and office actually work.
Map your current intake, service, parts, time, and invoice workflow.
Seed or import only approved sample operating data for the test workflow.
Run one common service, parts, labor, or invoice-readiness workflow through Shop Command.
Review what slowed the team down, what improved visibility, and what is missing.
Decide whether Starter or Growth makes sense after the workflow-fit review.
Workflow-fit setup call with the founder.
Guided demo using your shop process language.
First record setup or sample-data plan after approval.
Weekly 20-minute check-in during the pilot window.
Written gap list if Shop Command is not ready for your workflow.
Shop type and technician count range.
Whether parts are stocked, special order, or mixed.
Your biggest friction: service order visibility, parts handoff, technician time, invoice delay, reporting, or customer/unit history.
Who owns the workflow decision and when the team wants to evaluate software.
Data safety
Use the call to discuss data imports, credentials, and privacy-sensitive workflows before sending anything operational.
FAQ
No. It is a guided workflow-fit pilot path. Pricing stays visible on the Pricing page, and the pilot is meant to confirm fit before rollout.
No. Start with one service, parts, labor, or invoice-readiness workflow and decide from evidence what should stay connected next.
Only after a separate approved data plan. Do not send sensitive shop data through the public demo request form.
Only released integrations should be promised. Other integrations can be discussed as roadmap input during the pilot review.
Apply with the problem you want to solve first. Do not send sensitive shop data through the public form.